When you’re out looking for an HVAC company to get your HVAC system serviced or repaired, it’s easy to find yourself lost amongst the options. There’s no lack of HVAC companies that claim to be the best.
Choosing the wrong one can prove to be a big and possibly very expensive mistake. You may end up with a great deal of hassle and costly repairs if you fail to hire the right people to service your HVAC unit.
Individuals often tend to make a few common mistakes when choosing an HVAC company. Knowing about these mistakes and avoiding them is your key to enjoying a hassle-free experience. Check out this page if you aren’t sure about which HVAC company to hire.
Common Mistakes to Avoid
Despite how crucial it is to choose the right company to repair your HVAC unit, people often end up hiring the wrong one. This only results in a variety of issues down the road, such as unnecessary delays and poor workmanship. A poorly equipped or inexperienced technician may even end up causing more harm than good, resulting in expensive repairs.
Here are some of the biggest mistakes that you should avoid while choosing an HVAC company:
1. Falling for cheap deals
It’s quite common for people to choose a company that charges the lowest prices for their services. While it’s enticing to get your HVAC unit repaired for a lower price, it isn’t always a good idea. Remember, if a deal seems too good to be true, it possibly is. Companies that offer dirt cheap services make up for the losses in other ways.
For instance, an HVAC company may offer to repair your AC for an unusually low price only because they’d be providing low-quality/used components to curtail the costs. In many cases, cheap deals also come with various hidden costs that add up quickly. This way, you might end up spending more than you’d have to if you hired a company that seems to charge more.
If you aren’t sure how much a particular service should cost, simply ask three different companies for quotes. This should give you a general idea, after which you can avoid companies offering suspiciously cheap deals.
2. Not checking for insurance
Homeowners hiring HVAC companies often forget to ask for their proof of insurance, or simply underestimate the need for one. Hiring an uninsured company to fix your HVAC unit can prove to be costly in case something goes wrong. If an HVAC contractor fails to show proof of insurance or denies having one in the first place, just skip them and look for a different company.
Accidents during HVAC repairs can potentially result in significant property damage. When the technicians working on your HVAC unit have a general liability insurance cover, it will cover the damages. However, without insurance coverage, you’d have to pay for the repairs out of your own pocket. The same goes for the medical bills of technicians injured while working on your property.
3. Not determining the type of work
Remember, not every HVAC service is the same. Before hiring an HVAC company, you need to determine the type of work your HVAC system needs and look for companies specializing in it. For instance, if you need repair services for your home heating system, hiring a company that specializes primarily in air conditioners doesn’t make much sense. It’s best to hire a company that offers comprehensive HVAC services.
Depending on which province you’re in, HVAC technicians may also need proper licensing for various types of work. Check out the HVAC license requirements in your state and ask the technicians or the HVAC company to show their license before you hire them. Getting your HVAC system repaired by a licensed professional should also grant you peace of mind. Moreover, feel free to ask your HVAC contractor about their experience in fixing HVAC issues similar to yours.
4. Hiring a company with bad customer service
Customer service should always be a dealbreaker when hiring any company, not just HVAC contractors. You should always try to work with a company that prioritizes its customers, ensuring a smoother experience for you. However, homeowners often hire HVAC companies simply based on their promises of quality service. This can potentially lead to a rather nightmarish experience down the road.
When you hire a company with poor customer service, it means you’ll have a hard time getting your issues resolved. An unresponsive customer service team can also lead to unnecessary delays. Never hire an HVAC company that takes too long to respond to your queries or isn’t customer friendly. It’s a good idea to contact an HVAC company to check their response times and helpfulness before you hire them.
5. Ignoring reviews
Thanks to the internet, online reviews serve as a great source of information about contractors. No matter how good an HVAC company claims to be, it’s the experience of its customers that would give you the most authentic information. However, individuals often ignore the need to check out reviews before hiring an HVAC service. This may result in various unpleasant surprises if the company isn’t as great as they claim to be.
As it doesn’t take very long to check out the reviews on an HVAC company online, there’s no reason not to. Remember, no HVAC company would voluntarily tell you about any problems you might face upon hiring them. You’ll have to rely on online reviews to learn about potential issues.
As long as you’re a little cautious and proactive, avoiding these common mistakes won’t be too hard. Putting some effort into finding a good HVAC company will pay off later. Leading companies are quite professional in their approach and offer reliable services. Feel free to contact them and ask about their licensing, insurance, and prices before deciding whether to hire them.