There are many challenges in the hotel and hospitality industry. From hiring, training and retaining staff, to managing costs of supplies and consumables, to data security, to housekeeping issues, to keeping up with changes in the market, it all adds up to a constant stream of things that must be kept up with on a continuing basis.
One thing you don’t want as a hotel owner is to field a phone call from an irate customer who tells you that he found his luggage infested with bedbugs when he got home. He’s insistent that they came from your hotel. You certainly don’t want to hear that one of your guests found a roach crawling in his room, or a bedbug on a pillow. As you probably know, customers of any industry don’t post many good reviews online, but unhappy ones will certainly voice their complaints. This is one problem you really don’t want.
A mistake you don’t want to make is to wait until an objectionable bug is seen. Preventative measures are the key here. Finding good commercial pest exterminators experienced in hospitality establishments can be one of your best friends. They will schedule regular inspections of the property, looking for things that the ordinary person might not see, such as places pests hide or lay eggs or places that allow entrance to your hotel. They are trained in pest behavior, enabling them to spot problems before they start. If a problem is spotted or a sign of pests, they can often eliminate the problem before any guest notices it.
They can also advise you on measures you and your staff can take to prevent any pests from taking up residence in your hotel. For instance, it’s important to use sealed mattress and pillow covers to prevent bed bugs from getting comfortable. Certain vacuuming procedures can also help. They can also educate your staff on things to watch for and tell you how to train new employees.
In addition, keeping a log of the regular inspections and any actions taken can help if that irate customer with bedbugs insists that they came from your hotel. Being able to tell him that your pest control company just inspected your hotel just four days ago and didn’t find a sign of any pests can allow you to suggest that the bugs must have come from another place. This can calm down the situation and make the customer rethink his intention to blast your hotel online or to his friends.
Having a regular pest control company can, of course, be invaluable if one of your staff or a guest complains about seeing a roach or other pest. You can assure your guest that immediate action is being taken and smooth down the situation considerably. The professionals will not only get rid of that one pest but search for any others and find out if there is any place that may have allowed him to get in besides coming with the guest. Any suspicious cracks or other possible entrances can be sealed.
In short, having a commercial pest control company watching over your hotel is just another cost that goes along with the industry. Yes, you need to control expenses, but this is one expense that is definitely worth the cost in keeping a good reputation and keeping your rooms filled and paying. If you are looking for good commercial pest exterminators in your hotel, contact https://pestcontrolplus.ca/commercial-services/