SupportHost is a web hosting server that provides you with various solutions for hosting. The said Web hosting service will give you everything that you need, including web sharing hosts at affordable prices to servers that can be easily customised. Along with this, the web hosting server has various choices of CMS hosting. These include hosting for WordPress, PrestaShop to name a few.
Given below is a review of the features that the said Web hosting server provides to its users.
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It provides a fast hosting service.
Three things need to be considered when talking about the speed of a website – the hardware in use, the software in use, and the way the website was created.
SupportHost provides its users with a connection of 1 Gbit. They keep on updating their hardware which is already at the top of the line. SupportHost does this so that customers can get the highest speed for their websites.
To ensure that there are no glitches in the websites, they regularly update their server and ensure it is never overloaded.
To provide their users with the best services, they use OPcache and Memcached on all plans. In addition, for WordPress, PrestaShop hosting, and semi-dedicated hosting, the server uses LiteSpeed and LSCache. This ensures that the customers get the best performance on their servers.
The security
SupportHost ensures that all accounts are isolated from the others. They do this to provide high security to their users. With this feature, SupportHost ensures that if a single account is compromised, the rest remain safe.
In addition to this, the web hosting service uses ClamAV, which is an anti-virus that would stop any malicious attacks or viruses from entering the server. Furthermore, they CXS installed in all their accounts. This tool scans all the files to detect any malicious activity or viruses. If any harmful thing is found in the files, the files are automatically isolated. Along with this, they ensure all emails have been scanned to make sure their users remain safe.
The server also has various rules that find out and eliminate any threat to the CMS. This helps keep the users safe from any cyber-attacks and a rush on the website.
Customer support
One thing that all users look for in hosting servers is 24/7 customer service. This is extremely important because this way, customers do not have to go through the hassle of waiting for their problems to get solved.
SupportHost makes the lives of their users easy with their 24/7 customer service. Their technical support is excellent and ensures that users get all their problems solved in a timely manner. Whenever you face an issue or have a simple query, you can contact their customer service.
Your problems will be solved in a small amount of time, or they will make a particular tutorial for you. This is a feature called tutorial on demand in which they make tutorials for their users based on their problems.
Along with this, all their services are being monitored from time to time. Therefore, if there is an issue in your server, it would be solved within seconds, and you will not have to contact customer service. This feature provides greater convenience to all users.
They have a Redundant DNS cluster.
SupportHost cares about the quality of their server, and as they do not want their users to face any issues, they use a Redundant DNS cluster. This ensures that the users can get stable and fast servers.
They have separated all the nameservers from one another. They do this by putting all the nameservers in different data centres. The advantage of this is that if a single nameserver has an issue, the rest will continue working correctly, and the websites will not go offline. The hosting server does this because different server clusters are managing all nameservers.
SupportHost can also use the same nameservers for all the servers and easily shift them without slowing down. Another excellent feature they provide is the use of secondary MX to create a cluster. This is then made available to users free of charge, along with all the shared hosting solutions.
Pricing of SupportHost
Pricing is an essential element while choosing a hosting server. SupportHost provides its users with various pricing packages. These packages try to facilitate users of all sorts and provide users with all things that are essentially required.
The users have the choice of choosing a basic shared hosting package or a high powered server. Users also have the option to use a semi-dedicated hosting server.
With all these packages, users get access to a free domain, and if you transfer from a different hosting server, you do not have to pay for the first two months. Also, you get a 30-day money return in case something goes wrong!