Sometimes simple tasks can also become a burden. Here we are referring to one such situation i.e. when you fail to connect windows to the printer. A large group of HP printer users has recently complained about this issue. The error was generally noticed in Windows 7 (64-bit system) and somewhat running in 34-bit too. We will walk you through the report analysis of this error and how to dissolve it. Read the article below.
What is the reason behind the issue that windows cannot connect to the shared printer?
Here are 3 major reasons behind the issue windows cannot connect to the shared printer:
- The print spooler service automatically gets stuck,
- Pulled the document back in the queue locked
- Corruption of file or wrong installation of print-driver
What happens when windows cannot connect to the network printer?
The result when windows cannot connect to the printer are:
- Windows Cannot Connect to the Printer – Operation Failed with Error 0x0000007e
- Windows Cannot Connect to the Printer – Operation Failed with Error 0x00000002
- Operation could not be completed (error 0x0000007e)
- Windows cannot connect to the printer 0x00000bcb
- Windows cannot connect to the printer 0x00003e3
- Windows cannot connect to the printer no printers were found
- The incorrect installation disables the system to search for files in the other subfolder leaving windows/system32
- the printer will only be able to work on the source system
How to fix the error of windows cannot connect to the printer?
If you are coming across the problem that windows cannot connect to printer then follow the steps we have mentioned below and get rid of it. Let’s start:
We have various solutions, apply whichever solution suits:
Solution 1: Create a New Local Port
- Click ‘Start’
- Search and open “Printers and devices”
- Click on “Add the device”
- Now select “Add a local printer”
- Next, in ‘Choose printer port’ select local port
- Mention the port name and printer address when prompted
- Lastly, click ‘Ok’ then ‘Next’ and then ‘Finish’
Solution 2: Copy mscms.dll manually
- Press Windows+R
- In the run, type system32 and press enter
- Next, in search bar type mscms.dll
- Copy the exact file like mscms.dll
- Paste it to the previous location where this file was saved
Solution 3: Delete and reconnect it
Delete the files and again try to reconnect the file
Solution4: Delete the pre-existing driver files
- Press Windows+R
- Type Regedit in the search bar
- Press enter
- A new window will appear
- Now, navigate to the following location:
- Delete “ICM” folder in CopyFiles Folder
- Lastly, try connecting to the printer now.
Solution 5: Run Microsoft Automated Printer Troubleshooter
- Click on the download file option
- Now, open the file with troubleshooting wizard
Customer Service Centre
If you want to know more about hp printer connect and the work process, you can get in touch with the senior experts via a toll-free number and ask them solution about why windows failed to connect to the printer. Experts are highly talented and will revert you instantly without any delay. As soon as you convey your issue, they will spontaneously dig the reason behind it. Thus, connect with them and share your problem. Our service is available all round the clock.